Corvaneli operates a jewelry design studio in Auckland, NZL. We are committed to responsible handling of personal information provided by clients, prospective clients, suppliers, and website visitors. This document outlines what we collect, why we collect it, and how we manage retention and security. It also summarizes available choices and contact channels for queries about this policy.
Information we collect
We may collect identification and contact details (such as name, email address, phone), project preferences, ring sizes, and communication records. When you visit our website, technical data like device type, approximate location, pages viewed, and interactions may be captured through analytics and cookies. If you provide materials for commissions, information about stones, metals, and provenance may be associated with your client file.
Purpose of collection
We collect and use information to respond to enquiries, schedule consultations, prepare design proposals, produce and deliver commissioned pieces, manage payments and invoices, improve our services, and comply with applicable regulations in New Zealand. With consent, we may send occasional updates about studio news, guides, or new collections. You can opt out of such updates at any time using the instructions included in messages or by contacting us directly.
Cookies and similar technologies
Cookies help remember preferences and support measurement that informs content and usability improvements. You can manage preferences using your browser settings, device controls, or the cookie banner on our site. Essential cookies support core functionality such as security and basic navigation. Optional cookies, where enabled, support analytics and performance insights.
Sharing and disclosures
We may share information with selected service partners who assist with tasks such as secure payments, hosting, analytics, shipping, and specialized craftsmanship. Partners receive only the information necessary for their role and are expected to handle it in a manner consistent with appropriate safeguards. We may also disclose information when required by law or to establish, exercise, or defend legal claims.
Retention
Information is retained for the period necessary to fulfill the purposes described above, including recordkeeping for commissioned work, warranty support, tax, and compliance requirements. When retention is *** longer required, information is deleted or de-identified in line with reasonable practices.
Security
We apply administrative, technical, and physical measures intended to reduce risks associated with unauthorized access, alteration, or loss. These measures include access controls, encryption where appropriate, and staff practices designed to limit handling to legitimate purposes. While safeguards are maintained with care, every digital system involves some degree of residual risk. We review controls periodically and refine them as needed.
Your choices and rights
Subject to New Zealand law, you may request access to personal information we hold about you, and you may ask for corrections where details are inaccurate or incomplete. To exercise choices regarding communications, you can use unsubscribe features included in messages or contact us. Requests will be handled within reasonable timeframes and you may be asked to verify identity before actioning changes to protect your confidentiality.
International considerations
Some service partners or storage locations may be situated outside New Zealand. When information is processed internationally, we seek arrangements that support an appropriate level of protection aligned with the nature of the data and applicable expectations.
Contact
If you have questions about this policy or wish to make a request regarding your information, please contact us at Corvaneli@gmail.com or write to Corvaneli, Unit 4B, 56 Wellesley Street West, Auckland 1010. Phone: +64218734659.
Effective date: 01 Jan 2026. We may update this policy from time to time to reflect changes in practices or legal requirements. The latest version will appear on this page with an updated effective date.
